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Privacy and Cookie policy

Privacy Policy

The Friends of the Garden is committed to protecting and respecting your privacy. This Privacy Policy provides an overview of the data we collect, hold and use as a result of all electronic and postal communications between you and the Friends.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this Policy and our privacy practices should be sent by email or post to the Data Controller at the Friends. Contact details are at the end of this document.

Special Note re Covid-19 Trace & Test

We are supporting the NHS Trace & Test fucntion by collecting a contact name and telephone number for the person making any ticket booking. This information will only be used for the purpose stated in the NHS Trace & Test guidance. All such information will be deleted 21 days after the end of the exhibition. We thank you for your co-operation.

Who are we?

The Friends is a voluntary organisation which aims to support 3D artists by promoting their work through biennial exhibitions of sculpture at gardens in Wiltshire and by funding biennial bursaries of various kinds for sculptors.

How do we collect information from you?

We obtain information about you when you contact us through our website, when you sign our visitors book at exhibitions or bursary events, and when you sign up as a volunteer helper. Information is also obtained from exhibition buyers and artists exhibiting with us or applying for a bursary.

What type of information is collected from you?

The personal information we collect might include your name, postal address, email address, and telephone number. If you are an artist we also hold information as specified in our standard terms and/or in the relevant bursary information requirements.

Information from third-party sources

We do not solicit, or combine, information received about you from publicly or commercial sources or from third party social networking services.

How is your information used?

We may use the information we collect:
  • - to notify you about forthcoming events;
  • - if you are an artist, to manage our exhibition/bursary programmes;
  • - to enable monitoring and internal record keeping;
  • - to comply with our legal obligations.

Data Retention

We will hold visitor information on our systems for a period of 6 years to cover 3 exhibition cycles. Visitors on our database for longer than that are asked for their consent to receiving further communications from us either by letter or email. Where consent is withheld your details are removed. Details relating to buyers, artists and bursary contacts are held for 7 years.

Who has access to your information?

We do not disclose your information to third parties for their own independent marketing or business purposes.

Third Party Service Providers working on our behalf

When you are using our credit/debit card facility, your payment is processed by a third party payment processor, which specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding these secure transactions, please contact us.

Other Parties

If you are a buyer your details may be given to the artist whose work you have purchased specifically for the purpose of arranging delivery or installation and for individual artists own records.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive updates about future exhibitions you should not sign our visitors book nor complete the buyer consent form.

We will not contact you to promote our events by email, phone or letter unless you have given your prior consent. When we do contact you for promoting an event you will always be given the opportunity to unsubscribe to future communications.

How you can access and update your information

You have the right to request a copy of the Personal Data we hold about you. We will action your request promptly and by no later than 30 days from receipt of any such request. All requests should be directed to the Data Controller at our contact address

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take all reasonable steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of 'cookies'

Our website does not use cookies.

Links to other websites

Our website may contain links to websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website

Review of this Policy

This Policy was last updated in March 2018.

Data Controller: Lesley Andrews, Friends of the Garden, Ulmus, Ogbourne Rd, Aldbourne, Wilts SN8 2LD Tel: 01672 540180